Terms and conditions:
1. INTERPRETATION:
The following definitions and rules of interpretation apply in these Terms and Conditions:
1.1. Definitions:
Agreement: the Sales Contract and these Terms and Conditions
Commencement Date: as defined in clause
4.1 of these Terms and Conditions.
Commission Fee: the fee specified in section 7 of the Sales Contract.
Completion: the completion of the sale of the Property to a Purchaser.
Information Pack: the pack of information and documents we provide to you in respect of our Services.
Minimum
Sole Agency Period: the minimum period, as described in section 6 of
the Sales Contract, during which you must engage us to provide the
Services on a sole agency basis.
Model Cancellation Form: the form in the Schedule to these Terms and Conditions.
Property: the property described in section 2 of the Sales Contract.
Purchaser:
any person, entity or organisation who purchases the Property (whether
alone or with another person, entity or organisation) following one (or
more) of the trigger events set out in clause 7.2 of these Terms and
Conditions.
Sales Contract: the Sales Contract attached to these Terms and Conditions.
Services:
the estate agency services we have agreed to provide to you in respect
of the Property, as described in the Sales Contract.
1.2. Interpretation:
a)
Any words following the terms including, include, in particular, for
example or any similar expression, shall be construed as illustrative
and shall not limit the sense of the words, description, definition,
phrase or term preceding those terms.
b) Capitalised terms
used in these Terms and Conditions (but not defined in these Terms and
Conditions) shall, unless specified otherwise, have the meanings set out
in the Sales Contract.
2. THESE TERMS
2.1. What these Terms and Conditions cover.
These are the terms and conditions on
which we supply our estate agency services to you.
2.2.
You should read these Terms and Conditions carefully. Please read these
terms carefully before signing the Agreement. These Terms and
Conditions tell you who we are, how we will provide our services to you,
how you and we may change or end our Agreement, what to do if there is a
problem and other important information. If you think there is a
mistake in these terms, please contact us to discuss.
2.3.
These Terms and Conditions shall apply to our Agreement to the exclusion
of all others. These Terms and Conditions shall apply to the Agreement
to the exclusion of any other terms that the Vendor(s) seek to impose or
incorporate or which are implied by trade, custom, practice or course
of dealing.
2.4. Where there is more than one Vendor you shall
be jointly and severally responsible for your obligations and
responsibilities under this Agreement, including your payment
responsibilities. This means that we can enforce our rights against
either or both of you for any breach of this Agreement.
3. INFORMATION ABOUT US AND HOW TO CONTACT US
3.1.
Who we are. We are the company selected in section 1 of the Sales
Contract. We are a limited company registered in Spain and Amsterdam
with our registered office address at
CALLE CUERNAVACA, NUM. 14,
29006 MÁLAGA - (MALAGA) Spain. Our registered VAT number is: B93652980
Nansen Capital S.L. / Nansen Real Estate
3.2. We are no members of The Property Ombudsman scheme.
3.3.
How to make a complaint. To make a complaint about our Services you
should follow the process set out in our office In- House Complaints
Procedure, a copy of which is available on request.
3.4. How to contact us. You can contact us using the details provided to you in our Information Pack.
3.5. How we may contact you. We may contact you using the contact details provided to us in the Sales Contract.
3.6.
“Writing” includes emails. When we use the words “writing” or “written”
in these Terms and Conditions, this includes emails.
4. OUR SERVICES
4.1.
The Services will start from the date you sign the Agreement. Subject
to your compliance with your responsibilities at clause 11, we will
begin providing the Services from the date you sign the Agreement
(Commencement Date) and we will continue until the Agreement is
terminated (please see clause 6).
4.2. We shall supply the
Services on a ‘sole agency’ basis. We shall supply the Services on a
‘sole agency’ basis unless you convert our appointment to a ‘multiple
agency’ basis in accordance with the Sales Contract. Please see sections
5 and 6 of the Sales Contract for further details of the meaning of the
terms ‘sole agency’ and ‘multiple agency’.
5. CONSUMER CANCELLATION RIGHTS
5.1.
Where we entered into this Agreement using an ‘off-premises’ or
‘distance’ contracting procedure you have a legal right to change your
mind within 14 days of entry into the Agreement. An ‘off- premises’
contract is one entered into away from our offices but where we are
present. A ‘distance’ contract is one entered into away from our offices
where we are not present.
5.2. How to exercise your right to
change your mind. You can exercise your right to change your mind by
completing the Model Cancellation Form or contacting us using the
contact details specified in the Information Pack within the required
timescales.
5.3. When you do not have a right to change your
mind. You do not have a right to change your mind where we have finished
providing our Services to you or where you have waived this right by
selecting the relevant option in the Sales Contract.
6. DURATION OF OUR APPOINTMENT
6.1.
We will continue to provide the Services until the Agreement is
terminated as set out in this clause. The Agreement shall be terminated
on the earlier of:
a) us or you providing to the other at least 14 days written notice commencing on the
expiry of the Minimum Sole Agency Period; and
b) legally binding completion of the sale of the Property; and
c) either of us terminating the Agreement in accordance with clause 13 of these Terms and Conditions.
6.2.
On termination of this Agreement, some terms may continue in force
(including those relating to payment). Any provision of this Agreement
that expressly or by implication is intended to come into or continue in
force on or after termination or expiry of this Agreement shall remain
in full force and effect.
7. COMMISSION AND DISBURSEMENTS
7.1.
We will be entitled to commission for our provision of the Services to
you. In exchange for us providing the Services to you, you agree to pay
to us the Commission Fee and any other costs specifically set out in
these Terms and Conditions and Sales Contract, in accordance with these
Terms and Conditions.
7.2. When we are entitled to payment of
the Commission Fee. We will be entitled to payment of the Commission Fee
if at any time contracts for the sale of the Property are
unconditionally exchanged with:
a) a purchaser introduced by us (see clause
7.3
below) or with whom we had negotiations about the Property at any time
during the term of this Agreement (whether we are engaged on a sole
agency basis or multiple agency basis); or
b) with a purchaser introduced by another agent during the period where we are providing the Services on a sole agency basis,
this
will be the case even if you subsequently withdraw and unconditional
contracts for sale are not exchanged, irrespective of your reasons.
7.3.
The Commission Fee shall be payable whether the purchase arises through
our direct or indirect introduction. The Commission Fee will be payable
whether the introduction is a direct introduction or an indirect
introduction (with a person introduced to the Property through it being
advertised by the Agent) and whether the person introduced later makes
an offer to purchase the Property directly, through any other agent or
otherwise.
7.4. Even if you purport to appoint another agent during the Minimum Sole Agency
Period,
we will still be entitled to the Commission Fee as though we were the
sole agency. In these circumstances you may also be responsible for the
fees of another agent.
7.5. Termination of this Agreement may
not extinguish our right to receive a Commission Fee. The requirement to
pay the Commission Fee to us shall continue whether or not this
Agreement has terminated for twelve months following our introduction of
a Purchaser in circumstances where we arranged the viewing of the
Property by that Purchaser.
7.6. We are entitled to raise an
invoice in respect of the Commission Fee on exchange of binding
contracts between you and a Purchaser in respect of the Property. The
Commission Fee will become due on the unconditional exchange of
contracts of sale of the Property.
7.7. We will still be
entitled to payment of the full Commission Fee in the event that the
Property is part-exchanged. Where the Commission Fee is expressed as a
percentage, in the event of a part exchange, the Commission Fee due
shall be calculated based on the relevant percentage amount of the
initial marketing price of the Property (as set out in section 4 of the
Sales Contract).
7.8. Payment of our invoice raised by us in
accordance with clause 7.6 shall be made on Completion. Our Commission
Fee shall become payable immediately on Completion.
7.9. You
authorise your legal representative to make payment of our Commission
Fee and any other amounts due to us directly from proceeds received by
them on Completion. By signing this Agreement, you hereby authorise your
legal representative to make payment of the Commission Fee and any
other amounts due to us in accordance with these terms, directly to us
from the monies they are holding on your behalf following Completion of
the sale of the Property.
7.10. You remain ultimately
responsible for payment of our Commission Fee. Where our Commission Fee
becomes payable in accordance with clause 7.8 of these Terms and
Conditions and your legal representative is not holding sufficient funds
to make full payment of our Commission Fee plus any other amounts due
to us or is unable or unwilling to make payment for any other reason,
payment should be made in full and cleared funds to us by you directly
using the bank details set out in our invoice.
7.11. There
may also be disbursements which you need to pay to us. Agreed
disbursements (being those disbursements set out in the Marketing
Options section of the Sales Contract and any other disbursements
subsequently agreed in writing with you) and any applicable value added
tax will become due and payable (subject to clause 7.12) once incurred
by us. Invoices shall be paid within 7 days of the date of the invoice
and are not dependant on the sale of the Property.
7.12. We
may at any time request that you make payment of any agreed
disbursements before they are incurred by us. Where this is the case we
will notify you in writing and send you an invoice in respect of such
disbursements, such invoice to be paid in accordance with clause 7.11
(within 7 days of the date of the invoice).
7.13. You will
remain responsible for the payment of fees to other agents. If you have
instructed another agent in respect of the Property in addition to
instructing us you may remain liable for that agent’s charges in
addition to ours.
7.14. Where you are late in making any
payment to us, we may charge interest to you. Interest will be payable
at a rate of 3% above the base rate of Barclays Bank Plc from time to
time and shall accrue on a daily basis from the due date until the date
of actual payment of the overdue amount, whether before or after
judgment. You must pay us interest together with any overdue amount.
7.15.
We may be entitled to referral fees from professionals we recommend to
you, such as solicitors. If you choose to instruct JP Goldman
Solicitors to deal with the sale of your Property we will receive a
referral fee of £100. If you also choose to purchase a property using JP
Goldman, we will receive a further referral fee of £100.
8. OTHER FEES
8.1.
If your Property is vacant and we let it during the sales process (for
example, to a proposed Purchaser), we may be entitled to additional
fees. In the event that we negotiate with, or directly or indirectly
introduce, a tenant for the Property during the period of the Agreement,
then we will be entitled to an introducer’s fee of an amount equal to
10% of the total rent payable during the period of occupation by the
tenant, plus VAT (“Tenant Finder Fee”). This fee excludes any management
service.
8.2. We shall be entitled to raise an invoice for
the Tenant Finder Fee on the tenant moving into the Property. Such
invoice shall be payable within 14 days of the date of such invoice.
9. SALE PRICE OF THE PROPERTY
9.1.
The marketing price that the Property is advertised for is not a formal
valuation of the Property and can be varied upon your instruction. In
determining the marketing price we will not carry out any structural
inspection of the Property and the marketing price will not reflect any
latent or other defects or any restrictions, covenants or other matters
affecting the Property. You acknowledge that the marketing price may not
be the best price achievable for the Property but is a price agreed for
marketing purposes and you shall have no recourse against us in
connection with the agreed marketing price.
10. MARKETING YOUR PROPERTY
10.1.
We may display advertising materials outside your Property in
connection with the Services. By selecting the ‘YES’ option in the
Marketing Options section of the Sales Contract, you authorise us to
display upon or attach to your Property a ‘for sale’ and/or ‘sold’
board. You shall ensure that we are authorised to display such signage
and that you do not grant such a right to any other agency.
10.2.
You remain wholly responsible for your Property. We are not responsible
for any matter relating to the Property (even where we hold a key for
viewing purposes) save as specifically set out in this Agreement,
including the security, maintenance or repair of the Property. It is
your responsibility to ensure that mains services are turned off, water
and heating systems professionally drained and the insurers notified in
the event that your Property is vacant during the sale process and/or
following Completion. You shall also ensure the Property remains fully
insured until you are notified otherwise by your legal representative.
10.3.
We shall use our professional discretion to provide the Services in an
effective manner. You acknowledge that due to the nature of the Services
and the property market there is no guarantee as to the success of the
Services and/or how quickly we may be able to find a Purchaser for your
Property.
11. YOUR RESPONSIBILITIES
11.1. We will require you to provide certain identification documentation to us before we are able to provide the Services to
you.
We are required by law to carry out various anti-money laundering
checks in respect of our clients and, by signing this Agreement, you
agree to promptly provide such identification and supporting
documentation as is reasonably requested by us to satisfy our
obligations.
11.2. You are responsible for ensuring that all
the details set out in the Sales Contract are true and correct. You
should update us if you become aware that any details are no longer
accurate. To the extent that any details are not true or correct and we
(or any company in our group) suffer any loss or damage as a result of
this, you will indemnify us in respect of the losses we suffer as a
result of this.
11.3. You will cooperate with us in all
matters relating to the Services. You will provide all reasonable
assistance to us in our provision of the Services along with all
relevant information, materials and documentations requested by us from
time to time, using reasonable endeavours to assist us in arranging
viewings (and providing cooperation in anticipation of and during such
viewings) and maintaining the Property in a clean and tidy manner.
11.4.
You shall act with a duty of good faith towards us in our provision of
the Services. You should not seek to obstruct or otherwise prevent our
provision of the Services.
12. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
12.1.
We are responsible to you for foreseeable loss and damage caused by us.
If we fail to comply with this Agreement, we are responsible for loss
or damage you suffer that is a foreseeable result of our breaking this
Agreement or our failing to use reasonable care and skill, but we are
not responsible for any loss or damage that is not foreseeable. Loss or
damage is foreseeable if either it is obvious that it will happen or if,
at the time the Agreement was made, both we and you knew it might
happen, for example, if you discussed it with us during our engagement
process.
12.2. We do not exclude or limit in any way our
liability to you where it would be unlawful to do so. This includes
liability for death or personal injury caused by our negligence or the
negligence of our employees, agents or subcontractors; for fraud or
fraudulent misrepresentation; and/or for breach of your legal rights in
relation to the Services.
12.3. When we are liable for damage to your property. If we are providing the Services in
your
property, we will make good any damage to your property caused by us
while doing so. However, we are not responsible for the cost of
repairing any pre-existing faults or damage to your property that we
discover while providing the Services.
12.4. If we recommend
or refer you to another professional service provider, we will not be
responsible for the services they provide to you. You should use your
own judgment before engaging such parties and be aware that different
terms will apply to your relationship with them.
13. TERMINATION OF THE AGREEMENT
13.1.
You may be able to end the Agreement because of something we have done
or are going to do. You may be able to terminate the Agreement on
written notice if we have told you about an upcoming change to these
terms which you do not agree to.
13.2. We may terminate the
Agreement if you have breached the Agreement. We may end the Agreement
at any time by writing to you if:
a) you do not make any
payment to us when it is due and you still do not make payment within
14 days of us reminding you that payment is due; or
b) you do not,
within a reasonable time of us asking for it, provide us with
information that is necessary for us to provide the Services, for
example see clause 11.1.
13.3. Either party may terminate this
Agreement for the other party’s material breach. Either of us may be
able to terminate the Agreement with immediate effect by giving written
notice to the other party if the other party commits a material breach
of any term of this Agreement, which is irremediable or (if such breach
is remediable) fails to remedy that breach within a period of 14 days
after being notified in writing to do so.
14. OTHER PROVISIONS
14.1.
We are not responsible for any failure to comply with our obligations
under this Agreement and delays to the provision of the Services caused
by events outside of our control. If our ability to comply with the
terms of this Agreement and/or to provide the Services is delayed by an
event outside of our control we will contact you as soon as possible to
let you know and take steps to minimise the effects of such
failure/delay. Provided we do this, we will not be liable for any
failures or delays caused by the event,
but if there is a substantial delay you may contact us to terminate our Agreement.
14.2.
We may transfer this Agreement to someone else. We may transfer our
rights and obligations under these Terms and Conditions to another
organisation. We will always tell you in writing if this happens and we
will ensure that the transfer will not affect your rights under the
Agreement.
14.3. You need our consent to transfer your rights
to someone else. You may only transfer your rights or your obligations
under this Agreement to another person if we agree to this in writing.
14.4.
Nobody else has any rights under this Agreement. This Agreement is
between you and us. No other person shall have any rights to enforce
any of its terms.
14.5. If a court finds part of this
Agreement illegal, the rest will continue in force. Each of the
clauses of this Agreement operates separately. If any court or
relevant authority decides that any of them are unlawful, the remaining
clauses will remain in full force and effect.
14.6. Even if we
delay in enforcing this Agreement, we can still enforce it later. If we
do not insist immediately that you do anything you are required to do
under this Agreement, or if we delay in taking steps against you in
respect of your breaking this Agreement, that will not mean that you do
not have to do those things and it will not prevent us taking steps
against you at a later date. For example, if you miss a payment and we
do not chase you but we continue to provide the Services, we can still
require you to make the payment at a later date.
14.7. This Agreement may only be varied by written agreement.
Any change to the Agreement must be specifically stipulated in writing and signed by the parties.
14.8.
Which laws apply to this Agreement and where you may bring legal
proceedings. This Agreement is governed by English law and you can bring
legal proceedings in respect of the Services in the English courts.
© Nansen Capital S.L. copyright 2021